Medical Services for International Students
Emergency Numbers
If you find yourself in need of emergency assistance, call the hotline listed below for a medical, police, or fire emergency. Rest assured, all emergency numbers in Shenzhen offer basic English language services. In case you require additional support, feel free to contact one of the international coordinators from PHBS or PKU Shenzhen.
  • Medical Emergency: 120
  • Police: 110
  • Fire: 119
  • University Town 24-Hour Security: 2603-3812
  • Public Hospitals

University Town Medical Center大学城社康
In case of emergency on campus, you can go to the campus medical center. There you can get first aid (in case if the symptoms are not severe) and medicine.
  • Address: Near Tsinghua Canteen and KFC.
  • Working Hours: Mon-Fri, 9:00-12:00, 12:30-17:00
  • Tel:0755-26033167

Shenzhen University General Hospital 深圳大学总医院
The nearest hospital to the campus is Shenzhen University General Hospital, which is one of the most recent public healthcare facilities in Shenzhen. It is conveniently located approximately 2 kilometers away from the campus, and the buses that stop at the PKU campus also stop at this hospital, making it easily accessible. This hospital operates a 24-hour Emergency Department, and some staff members have basic English skills.

Peking University Shenzhen Hospital 北京大学深圳医院 
Peking University Hospital is highly ranked within the city and is frequently chosen by Chinese students and staff due to its association with Peking University. However, it should be noted that the availability of English services is limited. For enhanced English language support, it is suggested to directly proceed to the 6th floor, which is the VIP section of the hospital.
  • www.pkuszh.com/
  • Address: No. 1120 Lianhua Road, Futian District
  • Tel.: 0755 8392 3333

Hong Kong University Shenzhen Hospital香港大学深圳医院
International students visit Hong Kong University Shenzhen Hospital due to its higher standard of equipment and English language services. There is also an International Medical Center available. However, expenses can be expected to be around four times the price of the public area.

International Student Insurance
Before you enter mainland China, make sure you have purchased the student insurance. In case of the need for a medical service, the company will reimburse the costs for the medical treatment based on the purchased plan.

We advise you to call the hotline (4008105119) prior to visiting a hospital to make sure your expenses will be covered.

For more information, consult PHBS administrative staff. You can also scan the code below to reach out to the company through its official WeChat account: