Consumers and Autonomous Technology: An Emerging Framework
2020-09-16 14:07:00
by Stefano Puntoni, Erasmus University

Wednesday, September 16, 2020 | 4:00pm-5:30pm | ZOOM


Abstract


Rapid advances in robotics and artificial intelligence are transforming the economy, enabling the development of many new products and services and triggering a new wave of automation in organizational and production processes. I will review a research program investigating our relationship with technology in the dawning age of smart machines. Making examples from a series of working papers and recently published articles, I will explore the psychological processes that explain how consumers react to, and think about, intelligent machines.